FAQ
At Proven Reliance Travel & Educare, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at +60124767967 or email your question to rashidprsb@yahoo.com.my.
[CUSTOMER SERVICE]
[QUESTION How do I ensure I am getting value for money package?]
[ANSWER] Email or talk to our representative, we will listen to your requirements and propose package according to your time and budget.
[QUESTION Most package tour will have hidden cost once reached our destination. How can we trust your package?
[ANSWER] Explain to us your expectations we will advise you what is included and what is the optional tour you can expect from any package. The trip and time belong to you we will advise you how to enjoyed while you on the package.
[SALES]
[QUESTION] How To Booked?
[ANSWER] Please Refer to our “How To Make Booking” Section. Each package can be customised according to your needs
[SUPPORT]
[QUESTION] I have limited time and budget. Can you assist us?
[ANSWER] We will advise you on program or package that suits your time,need and financially. We sure we have something for you whether you are free independent traveler or group tour or private group.
[BILLING]
[QUESTION] How to make payment
[ANSWER] Pay only deposit 50 % and balance of payment upon arrival. .A confirmation payment need to be forward to us as proof of payment.
Malaysia Bank
Account Proven Reliance Travel & Educare Maybank (564342002017) or
Account Abd Rashid Bin Jani Maybank (514347013404) or
Indonesia Bank
Abd Rashid Jani Permata Bank (013) 4108821928
[PRODUCT / SERVICE SPECIFIC]
[QUESTION] We cannot see the package that we want? How?
[ANSWER] We can customise according to you time and needs. The important is what you want. As long as it is legal we will assist you
WHY US]
[QUESTION] Why Proven Reliance Travel & Educare ?
[ANSWER] With our own fleet , inhouse guide and strong partnership with ground provider such as hotel restaurant and third party provider such as ferry and theme park we believe we can provide a quality service with a competitive price..
[MISCELLANEOUS]
[QUESTION] Can we trust your company?
[ANSWER] We are registered with Malaysia ROS and also licensed tour operator with Tourism Malaysia with license number 6706. Please refer to Tourism Malaysia Website on licensed Tour Operator. We are registered under Negeri Sembilan tour operator. We have been operating our company since 2002 and work hard to maintain our track record. We here to stay and not interested in short term profit.
Colourful Adventure
Telephone/Whatapps Tel +6012 4767967 Tel +6281991012526
selamat datang
welcome
welcome
selamat datang
welcome
